Responsible Gaming
Introduction
At Arms Aloft in Acton Town, we believe gambling should be enjoyed as entertainment only. It is not a way to earn money or solve financial problems. Please gamble only with money you can afford to lose and set realistic expectations about your chances of winning.
We are committed to promoting responsible gambling practices and supporting our players' wellbeing.
Age Verification
You must be 18 years of age or over (or the legal gambling age in your jurisdiction) to use our website and place bets. We conduct age verification checks and reserve the right to request proof of identity and age at any time.
If you are under the legal age, please do not use this service.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Gambling more frequently or with larger amounts than intended
- Chasing losses by gambling more to recover money lost
- Hiding or lying about your gambling activity
- Neglecting family, work, or other responsibilities due to gambling
- Gambling with money needed for essential expenses (bills, rent, food)
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, irritable, or depressed when not gambling
- Failed attempts to reduce or control gambling
- Using gambling to escape problems or negative emotions
- Experiencing financial difficulties as a result of gambling
If you experience any of these signs, please reach out for support immediately.
Self-Help Tools & Features
We provide tools to help you stay in control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a session or period
- Reality Checks: Receive regular reminders during your gaming session about how long you've been playing and how much you've wagered
- Session Time Limits: Automatically close your gaming session after a set duration
- Self-Exclusion: Temporarily or permanently exclude yourself from our website if you need a break from gambling
To access these tools, please contact our customer support team or visit your account settings.
Support Organizations
If you or someone you know needs help, these organisations provide free, confidential support:
United Kingdom
- GamCare: Free support and advice for problem gambling. www.gamcare.org.uk
- GamStop: A national self-exclusion scheme for online gambling. www.gamstop.co.uk
- National Problem Gambling Clinic: Specialist NHS service. Call 0203 514 1000
- Gamblers Anonymous: Support meetings across the UK. www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online - www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council - www.responsiblegambling.org
- United States: National Council on Problem Gambling - www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) - www.bzga.de
Take Action Today
If you are struggling with problem gambling, please seek help now. There is no shame in reaching out—support is confidential, free, and available 24/7.
Contact any of the organisations listed above, or speak to someone you trust. Your wellbeing is important to us.
Remember: Help is always available. You are not alone.